Privacy Policy
We consider the protection of the personal data our users have provided us through our Website a matter of highest importance. It means we make every effort to manage your personal information with great care to make you feel safe while providing your data in our Website.
We respect your right to privacy and your right to understand and control how your personal data is used. We do not and will not sell your data to third parties and will always keep it safe and secure.
Our Privacy Policy sets the rules and the scope of our processing of your personal information and how you can use your rights in relation to your data.
We apply commercially acceptable measures to ensure a high level of protection of the processed personal data and to secure them against unauthorized access, disclosure, copying, use or modification.
PERSONAL INFORMATION COLLECTED
We collect information that you provide to us freely, including name, address, telephone number, email, payment methods, your order history and shopping preferences, details of your communication with our service team, including any comments or conversations via telephone, email, live chat and social platforms, marketing preferences, your reviews provided on our Website, identifier on social channels when you contact us via those platforms.
We gather certain information from you automatically when you use Website including an operating system and version, IP address, your web browser, version and device. It is also possible we may collect information about you using cookies.
We gather your data when you log in to and shop on our Website, provide data voluntarily, agree to receive our newsletter, exit the contract or we acknowledge your complaint and the refund is to be paid directly to your bank account, your bank account number must be specified so that we can make the refund.
PURPOSE OF PROCESSING
We collect your personal information to properly perform the contracts concluded with you within our Website. This means that such data are needed in particular for registration on Website, fulfilling of the contract, settlements, shipping of the items ordered by you, consumer rights you may have.
There might be situations we may use your personal information to follow our legal interests that might reasonably be expected as part of running our business. We may also need to gather, process and in some specific situations share your data in order to comply with our legal obligations and regulatory requirements.
LEGAL BASES FOR PROCESSING
We process your personal information with your approval, given at the moment of registering on our Website and when you validate transactions made on Website. Your approval of processing your data is fully voluntary. If your consent is not granted it makes impossible to register on our Website and shop there.
You can withdraw your consent freely without mentioning the reason. If you cancel your approval to process any of your personal data, your account on the Website will be deleted and your data will no longer be processed by us. You have rights to object to the processing of your personal data completely or regarding a specific purpose. We have to correct your personal data at any time you require that. You can also do this yourself when you have logged in your user account at our Website. We have the responsibility to inform you about the actions we have taken not later than within a month of receiving your requests.
PERSONAL DATA RETENTION PERIOD
We will keep your personal data until you have an account with us or as long as it is necessary to provide our service, resolve disputes, comply with appropriate legal requirements and otherwise necessary to allow us to conduct our business. You can send us any request or question related to personal data using at info@best4.com
COMMUNICATION RELATED TO PERSONAL DATA
You can send us any notices or requests related to personal data using:
- e-mail: info@best4o.com
- Contact form available on the Website
- Phone call to: +371 27034000 Mo.-Fr. CET 8:00- 23:00
- By post to: NextLeg Ltd. address – Ozolciema str. 14 k-1 - 98, Riga, Latvia, LV-1058
USAGE OF PERSONAL INFORMATION
We may reveal personal data processing to our business partners insofar as necessary to execute transactions. Your personal data processing will be done:
- based on the lawful ground that it is necessary to provide you with our services and/or in order to perform our obligations under our contract with you. For instance, we will gather your name and address details and forward them on to our courier to deliver your order to you, to our payment providers who will process your payment and check the transaction for fraud.
- When you give your approval, for instance, when you agree to receive our newsletter. Approval given by you to process your personal data, can be canceled at any time.
- in order to meet legal obligations and requirements of our regulatory institutions.
- We may use your personal information to pursue our legal issues that might be expected as part of running our business.
Your personal data will not be in communicated to third parties otherwise than for the purposes specified in this Privacy Policy, which means that they will not be shared with other entities for the purpose of forwarding of third-party marketing materials.
COOKIES
The Website uses cookies. Cookies are small files that allow the devices used to browse the Web (e.g. computer, smartphone) to store specific information regarding the device used. The information recorded in cookies is used e.g. for advertising and statistical purposes and to adapt our websites to your individual needs. You can change cookie settings in your web browser. If the settings remain unchanged, cookies will be saved on the device. Changing the cookie settings may limit the functionality of the Website.
FACEBOOK PLUGIN
Our site contains a plugin to Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook plugin on our site is marked with the Facebook logo. This plugin will directly connect you to our Facebook profile. Facebook is then able to learn that you have visited our site from your IP address. If you are visiting our site while being logged in to your Facebook profile, Facebook will record the information about the visit. Even if you are not logged in, Facebook is able to obtain IP address information.
We wish to emphasize that Facebook does not inform us about the data it has collected and about how it uses them. We do not know the purpose and scope of the information collected by Facebook. To obtain additional information about privacy on Facebook, we suggest you contact Facebook directly or check the Facebook Privacy Policy on https://www.facebook.com/about/privacy/
If you do not want Facebook to be able to obtain information about your visits on our sites, we recommend that you first log out from your Facebook account.
DECLARATION ON DATA PROTECTION BY GOOGLE ANALYTICS
Our sites use the web service analysis mechanisms of Google Inc. (”Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA “): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies to analyze how websites are used. The information collected by cookies is transmitted to Google servers in the USA and archived.
If the IP anonymisation function is activated while you are visiting our website, your User IP is abbreviated by Google. This applies to European Union member states and other states listed in the Agreement on the European Economic Area. Only in special cases is a full IP address sent to the Google server in the USA, where it is abbreviated. This way the IP address anonymisation function will be active on our website. At the request of the website operator, Google uses the collected information to analyze the website use and to prepare reports on the use of the website and of other services connected with Internet use. The IP address communicated by the User’s browser within Google Analytics is not kept together with other Google data.
The User may block the saving of cookies in the web browser. However, this will render taking full advantage of all the website functions impossible. In addition, the User may block the saving of the website use data (IP address included) collected by the cookies and their transmission to Google as well as their sharing by Google by downloading and installing the plugin available on https://tools.google.com/dlpage/gaoptout?hl=pl
CHANGES TO OUR PRIVACY POLICY
We may modify or update Privacy Policy from time to time to ensure compliance with new data protection legislation and where necessary to reflect changes in policy or customer feedback. Any changes we may make in the future will be posted on our Website. We recommend that you review this statement regularly to learn more about how we are using your information.